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The identification aim is to ensure the conformity between the information present on the Passport, the Digital ID owner identity and the certificate data.

InfoCert will treat your data according to italian law, particularly D. Lgs. 196/2003 Personal data protection code.

There is a marked difference in legal approaches between the United States and the European Union.
U.S. law allows for a broad definition of electronic signatures and does not prescribe a specific technology.
In contrast, the EU eIDAS Regulation distinguishes between three types of electronic signature approaches, and strongly prefers digital signatures for some types of documents.
In addition, there are more prescriptive guidelines for specific government processes which require digital signature.

The difference between the advanced electronic signature and the qualified electronic signature is the addition of a qualified certificate.
This certificate is issued by a qualified trust service provider, and it attests to the authenticity of the electronic signature to serve as proof of the identity of the signatory.

An electronic signature is an indication of a person’s intent to agree to the content of a document or a set of data to which the signature relates.
Like its handwritten counterpart in the offline world, an electronic signature is a legal concept capturing the signatory’s intent to be bound by the terms of the signed document.

Regulation (EU) No 910/2014, went into force on 1 July, 2016, establishes an EU-wide legal framework for electronic signatures and a range of newly defined electronic trust services.

The eIDAS Regulation’s intent is to enable convenient and secure electronic transactions across EU borders for citizens, businesses, and public sector institutions.

You can easily get in touch with us through our support center. We will answer as soon as possible.

MyInfoCert is the Mobile App (Android, iOS) necessary to activate your Digital ID and generate the OTP (one-time password) at the moment of signature.
Each time you need to sign within Adobe Sign, you have to connect your Digital ID entering user and password, then the Signature PIN and finally you must confirm the transaction with the OTP generated via App.

At the moment of the signature within Adobe Sign you need to choose Digital Signature. Then select cloud ID and choose InfoCert from the list as your provider.
After being redirected to InfoCert’s authentication page enter the email and password.
When authenticated, type your signing PIN and confirm the transaction with OTP.

The web identification is a recorded video chat with one of our Operator, who will ask you some question about your data and will take a picture of your document to verify your identity.
It works with most browsers (e.g., Chrome, Firefox, Opera, Explorer) and also on Android mobile device (smartphone or tablet).
Unfortunately, none of Apple product supports Video Chat, both in the browser Safari and iPhone or iPad.

We accept Passport ID from all countries.
If you are an Italian or German citizen, you can also use your ID Card to complete the registration.